Support

Before opening

• Update Velocity, Java, and the involved plugins.
• Confirm whether the issue happens in observe.
• Collect one clean reproduction instead of many noisy screenshots.

Report template

CopyExploitSniffer version:
Velocity version:
Backend software/version:
Java version:
Deployment shape:
Profile:
Related plugin/integration:
Incident ID:
What the player was doing:
Exact reproduction:
What you expected:
What happened:

Private evidence

If support needs evidence files or private upload flow details, they will give instructions in a private support channel. Do not publish evidence transport details, private endpoints, tokens, or raw captures in public docs or issue reports.

Do not share publicly

• license keys
• webhook URLs
• private endpoints or tokens
• raw evidence files
• full incident metadata with player identifiers

Support URL: discord.snifferstudio.net